Thank you for purchasing our products at www.oktopurs.online, operated by KS Seafood & Supply Sdn. Bhd.
Refund Policy
Due to the nature of our business and the products that we sell, you will not be eligible for a refund after receipt and confirmation of delivery.
For items to be eligible for a refund, you have to return the item you have purchased to us on the spot when you receive your delivery. The item must be unopened and in its original condition.
Shipping Method & Timing
Oktopurs, subject to unforeseen circumstances, including but not limited to government mandated restrictions, will ensure that your order is delivered to the nominated delivery address (within Klang Valley delivery area) on the next day after order is placed, if such order is placed and acknowledged before 6.00pm.
Management of Oktopurs reserves the right to amend these terms and conditions without any prior notice. You hereby consent to the above terms and conditions upon making an order.
Delivery Information
Klang Valley:
Delivery fee is RM15 for orders below RM150, while orders above RM150 enjoy free delivery.
Outside of Klang Valley:
Region: Teluk Panglima Garang, Dengkil, Bandar Seri Putra, Bandar Saujana Putra, Jenjarom, Banting, Semenyih, Tanjung Sepat, Rawang, Putrajaya, Cyberjaya and Bandar Baru Bangi
Delivery fee is RM20 for order below RM200, while orders above RM200 enjoy free delivery.
Outside of the above zones:
Delivery fee is RM35 for order below RM300, while orders above RM300 enjoy free delivery.
– PM us or contact us should you wish to order if your shipping address is out of Klang Valley